Privacy Policy

Last updated: September 26, 2026

Rinoa Japanese Hair Salon ("we", "our", or "us") operates the Rinoa Messenger Hub application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

When you interact with us through Instagram Direct Messages or Facebook Messenger, we may collect:

2. How We Use Your Information

We use the information we collect to:

3. Data Storage and Security

Your data is stored securely on encrypted servers. We retain conversation data only for the purpose of providing customer service and improving our automated responses. We do not sell, trade, or transfer your personal information to third parties.

4. Third-Party Services

Our application integrates with Meta platforms (Instagram, Facebook Messenger) and Google AI services. These services have their own privacy policies:

To understand how visitors use our website and improve it, we use Microsoft Clarity, which captures how you use and interact with our website through behavioral metrics, heatmaps, and session replay. Website usage data is captured using first- and third-party cookies and other tracking technologies. The camera, photo, and color-diagnosis areas of our website are masked and are not recorded. We also use the Meta Pixel and Google Ads tags to measure the performance of our advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

5. Your Rights

You have the right to:

6. Data Deletion

To request deletion of your data, please send a message to our Instagram account @rinoa_hairsalon or contact us directly at our salon.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us: